OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-20
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Reference to
Check/Replace
Parts
Media with an invalid
size (less than 11
inches or more than 64
inches) is installed.
- Install a media type
with a standard
size.
- Check if the
problem also
occurs with other
types of media.
- Clean the
non-reflecting tape.
- Restart the printer.
- Check that the non-reflecting
tape on the platen is not soiled.
- Check that the edge sensor is
correctly installed and clean.
- Check that the edge sensor
connector is connected correctly.
- Check that the linear encoder
connectors are connected
correctly.
- Check that the CARRIAGE
FFC,MW connectors are
connected correctly to both the
HCB1M and the IPB5.
- Check that the ROBOT
CABLE,MW connectors are
connected correctly.
- Check that the ENCODER
STRIP,MW is not soiled or
damaged.
- Media detect and
Line sensor OKI Data
Infotech
- CABLE
ENCODER,MW
- ENCODER
STRIP,MW
- PCB-ASSY-ACT3
- PCB-ASSY-HCB1M
- PCB-ASSY-IPB5-100
- CARRIAGE
CABLE,MW
- ROBOT CABLE,MW
- Reinstall the
media.
- Check that the
media edges are
placed within the
gradations.
- Check if the
problem also
occurs with other
types of media.
- Clean the
non-reflecting tape.
- Restart the printer.
- Check that the non-reflecting
tape on the platen is not soiled.
- Check that the edge sensor is
correctly installed and clean.
- Check that the edge sensor
connector is connected correctly.
- Check that the grid roller is clean
and that there is no foreign
matter on it.
- Check that the pinch roller is not
soiled or damaged.
- Media detect and
Line sensor OKI Data
Infotech
- GRID ROLLER
- PINCH ROLLER
- PCB-ASSY-ACT3
- PCB-ASSY-HCB1M
A media skew has
been detected during
printing.
- Reinstall the
media.
- Check that the
media edges are
placed within the
gradations.
- Check if the
problem also
occurs with other
types of media.
- Clean the
non-reflecting tape.
- Restart the printer.
- Check that the non-reflecting
tape on the platen is not soiled.
- Check that the edge sensor is
correctly installed and clean.
- Check that the edge sensor
connector is connected correctly.
- Check that the grit roller is clean
and that there is no foreign
matter on it.
- Check that the pinch roller is not
soiled or damaged.
- Media detect and
Line sensor OKI Data
Infotech
- GRID ROLLER
- PINCH ROLLER
- PCB-ASSY-ACT3
- PCB-ASSY-HCB1M
<Errors related to print heads>
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Reference to
Check/Replace
Parts
The monitored
temperature of the
print heads exceeded
43°C.
- Restart the printer.
- Check the ambient
temperature.
- Check the COOLINGFAN,MW
operation in the ACTUATORS
menu.
- Check that the COOLING
FAN,MW connectors are
connected correctly.
- Check that the CARRIAGE
FFC,MW connectors are
connected correctly to both the
HCB1M and the IPB5.
- Check that the HEAD
CABLE,MW connectors are
connected correctly.
- COOLING FAN,MW
- PCB-ASSY-HCB1M
- CARRIAGE FFC,MW
- HEAD CABLE,MW
PH COOLING PROCESS
PLEASE WAIT
MEDIA SKEW. CONTINUE
PRINT? OK/CANCEL
MEDIA HAS SKEWED
ALIGN MEDIA
MEDIA WIDTH ERROR
CHECK MEDIA WIDTH