Oki IP-6620 - Page 180

OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-21
Panel Message
Error Description
User Solution
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Assumed
Replacement Part
Reference to
Check/Replace
Parts
The print heads
temperature is not
within the operating
range (high
temperature).
- Restart the printer.
- Check the ambient
temperature.
- Check the COOLINGFAN,MW
operation in the ACTUATORS
menu.
- Check that the COOLING
FAN,MW connectors are
connected correctly.
- Check that the CARRIAGE
FFC,MW connectors are
connected correctly to both the
HCB1M and the IPB5.
- Check that the HEAD
CABLE,MW connectors are
connected correctly.
- COOLING FAN,MW
- PCB-ASSY-HCB1M
- CARRIAGE FFC,MW
- HEAD CABLE,MW
XXXX: Print mode
cc: Print density
nn: Print direction
The monitored
temperature of the
print heads exceeded
40°C.
- Restart the printer.
- Check the ambient
temperature.
- Check the COOLINGFAN,MW
operation in the ACTUATORS
menu.
- Check that the COOLING
FAN,MW connectors are
connected correctly.
- Check that the CARRIAGE
FFC,MW connectors are
connected correctly to both the
HCB1M and the IPB5.
- Check that the HEAD
CABLE,MW connectors are
connected correctly.
- COOLING FAN,MW
- PCB-ASSY-HCB1M
- CARRIAGE FFC,MW
- HEAD CABLE,MW
<Communication-related errors>
Panel Message
Error Description
User Solution
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Assumed
Replacement Part
Reference to
Check/Replace
Parts
An error has been
detected in the USB
connection during print
data transfer.
- Replace the USB
cable.
- Restart the printer
and the computer.
Install the last firmware version.
- Firmware version
- PCB-ASSY-IPB5-100
A timeout error has
occurred during print
data transfer.
- Replace the USB
cable.
- Restart the printer
and the computer.
Install the last firmware version.
- Firmware version
- PCB-ASSY-IPB5-100
<Other errors>
Panel Message
Error Description
User Solution
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Assumed
Replacement Part
Reference to
Check/Replace
Parts
The front cover is
open.
- Close the front
cover.
- Restart the printer.
Check that the interlock switch
connectors are connected
correctly.
- Window sensor OKI
Data Infotech
- PCB-ASSY-ACT3
The ambient
temperature is not
within the printer
operating range (low
temperature).
- Restart the printer.
- Check the ambient
temperature.
- Install the last firmware version.
- Check that the ambient
temperature thermistor cable is
not damaged or broken, and that
it is connected correctly.
- Firmware version
- Ambient temperature
thermistor
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
The ambient
temperature is not
within the printer
operating range (high
temperature).
- Restart the printer.
- Check the ambient
temperature.
- Install the last firmware version.
- Check that the ambient
temperature thermistor cable is
not damaged or broken, and that
it is connected correctly.
- Firmware version
- Ambient temperature
thermistor
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
XXXX: Print mode
cc: Print density
nn: Print direction
The ambient
temperature is not
within the printer
operating range (high
temperature).
- Restart the printer.
- Check the ambient
temperature.
- Install the last firmware version.
- Check that the ambient
temperature thermistor cable is
not damaged or broken, and that
it is connected correctly.
- Firmware version
- Ambient temperature
thermistor
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
DECREASE ROOM TEMP
XXXX CC nn
ROOM TEMP TOO HIGH
PRINT? OK/CANCEL
PLEASE WARM THE ROOM
AND WAIT FOR A WHILE
NO DATA RECEIVED
CHECK CONNECTION
DATA COMMUNICATION
WAS INTERRUPTED
COOLING PRINT HEADS
XXXX CC nn
CLOSE COVERS
PH TEMP IS TOO HIGH
PRINT? OK/CANCEL