OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-22
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Reference to
Check/Replace
Parts
The ambient
temperature where the
printer has been
installed is too low
(less than 5°C).
- Restart the printer.
- Check the ambient
temperature.
- Install the last firmware version.
- Check that the ambient
temperature thermistor cable is
not damaged or broken, and that
it is connected correctly.
- Firmware version
- Ambient temperature
thermistor
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
The ambient
temperature where the
printer has been
installed is too high
(more than 35°C).
- Restart the printer.
- Check the ambient
temperature.
- Install the last firmware version.
- Check that the ambient
temperature thermistor cable is
not damaged or broken, and that
it is connected correctly.
- Firmware version
- Ambient temperature
thermistor
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
nn:
1 Calibration lower limit error
2 Calibration higher limit error
3 Adjustment value judgment error
There was a problem
with light intensity
during automatic print
adjustment.
Or automatic
calculation failed with
the read pattern.
- Check if the
problem also
occurs with other
types of media.
- Restart the printer
with the media
installed (POC).
- Clean any dirt on
the
PCB-ASSY-ADJ1.
- Install the last firmware version.
- Check that the PCB-ASSY-ADJ1
sensor surface is not soiled.
- Check that the PCB-ASSY-ADJ1
connectors are connected
correctly.
- Check the PCB-ASSY-ADJ1
harness condition.
- Check for PCB-ASSY-ADJ1
problems.
- Check for PCB-ASSY-HCB1M
problems.
- Firmware version
- PCB-ASSY-ADJ1
- AUTO ADJFFC,MW
- PCB-ASSY-HCB1M
 6-63
PCB-ASSY-ADJ1
 6.8.4
PCB-ASSY-
HCB1M
Media of less than 762
mm (30 inches) was
installed when
automatic nozzle map
was performed.
Use media of 762
mm (30 inches) or
larger.
- Install the last firmware version.
- Check the size of the media.
- Check that the detected media
width is correct.
- Firmware version
- SENSOR(EDGE)
MAINTENANCE
- Non-reflecting tape
on the platen
nn:
1 Calibration lower limit error
2 Calibration higher limit error
There was a problem
with light intensity
during nozzle map
automatic
configuration.
- Check if the
problem also
occurs with other
types of media.
- Restart the printer
with the media
installed (POC).
- Clean any dirt on
the
PCB-ASSY-ADJ1.
- Install the last firmware version.
- Check that the PCB-ASSY-ADJ1
sensor surface is not soiled.
- Check that the PCB-ASSY-ADJ1
connectors are connected
correctly.
- Check the PCB-ASSY-ADJ1
harness condition.
- Check for PCB-ASSY-ADJ1
problems.
- Check for PCB-ASSY-HCB1M
problems.
- Firmware version
- PCB-ASSY-ADJ1
- AUTO ADJFFC,MW
- PCB-ASSY-HCB1M
 6.8.8
PCB-ASSY-
ADJ1
 6.8.4
PCB-ASSY-
HCB1M
< Error print result of automatic
nozzle map >
nn:
ERROR n MANUALLY
CONFIGURE
nn:
ERROR n MANUALLY
CONFIGURE
n:
1 Voltage variation error
2 Position adjustment error
Detection failed due to
a problem in the
pattern or during
media advance.
- Reinstall the
media.
- Try with a different
media.
- Check that there is
no problem with
media advance,
such as skew or
wrinkles.
- Check that the
pattern is not
soiled or damaged.
- Check that the
number of clogged
nozzles does not
exceed the limit of
10.
- Install the last firmware version.
- Check that the PCB-ASSY-ADJ1
sensor surface is not soiled.
- Check that the PCB-ASSY-ADJ1
connectors are connected
correctly.
- Check the PCB-ASSY-ADJ1
harness condition.
- Check for PCB-ASSY-ADJ1
problems.
- Check for PCB-ASSY-HCB1M
problems.
- Firmware version
- PCB-ASSY-ADJ1
- AUTO ADJFFC,MW
- PCB-ASSY-HCB1M
- INKJET HEAD,MW
(Print head)
 6.8.8
PCB-ASSY-
ADJ1
 6.8.4
PCB-ASSY-
HCB1M
 6.8.1
Print head
replacement
AUTO NOZZ MAP ERROR nn
Lc Lm C Y K M Gy â—Ž
MANUALLY CONFIGURE nn
NOZZLE MAPPING â—Ž
MANUALLY ADJUST nn
ADV VAL/PRINT POS â—Ž