Error Codes
SM 25 D0CK
Code Meaning Suggested Cause/Action
timeout in V.34 phase 3 – equalizer
training.
If these errors happen at the transmitting terminal:
• Try making a call at a later time.
• Try using V.17 or a slower modem using
dedicated TX parameters.
• Try increasing the TX level.
• Try adjusting the TX cable equalizer setting.
If these errors happen at the receiving terminal:
• Try adjusting the RX cable equalizer setting.
• Try increasing the TX level.
• Try using V.17 or a slower modem if the same
error is frequent when receiving from multiple
senders.
0-82 The line was disconnected due to a
timeout in the V.34 phase 4 – control
channel start-up.
0-83 The line was disconnected due to a
timeout in the V.34 control channel
restart sequence.
0-84 The line was disconnected due to
abnormal signaling in V.34 phase 4 –
control channel start-up.
• The signal did not stop within 10 s.
• Turn off the machine, then turn it back on.
• If the same error is frequent, replace the FCU
(PCB2).
0-85 The line was disconnected due to
abnormal signaling in V.34 control
channel restart.
• The signal did not stop within 10 s.
• Turn off the machine, then turn it back on.
• If the same error is frequent, replace the FCU
(PCB2).
0-86 The line was disconnected because
the other terminal requested a data
rate using MPh that was not available
in the currently selected symbol rate.
• The other terminal was incompatible.
• Ask the other party to contact the manufacturer.
0-87 The control channel started after an
unsuccessful primary channel.
• The receiving terminal restarted the control
channel because data reception in the primary
channel was not successful.
• This does not result in an error communication.
0-88 The line was disconnected because
PPR was transmitted/received 9
(default) times within the same ECM
frame.
• Try using a lower data rate at the start.
• Try adjusting the cable equalizer setting.
2-11 Only one V.21 connection flag was
received
• Replace the FCU (PCB2).
2-12 Modem clock irregularity
• Replace the FCU (PCB2).
2-13 Modem initialization error
• Turn off the machine, then turn it back on.
• Update the modem ROM.