Ricoh IM C400F

Firmware Update (Error Screens During Updating)
D0CA/D0C9/D0C8/D0CB 5-34 SM
5.7 FIRMWARE UPDATE (ERROR SCREENS DURING
UPDATING)
EXX shows an error code.
For error codes, refer to the following table:
Error Code List
Code Contents Solutions
20 Physical address mapping cannot be
performed.
• Switch the main power supply OFF and
ON to try again.
• Re-insert the removable media to reboot
it.
• Replace the controller board (PCB24) if
the above solutions do not solve the
problem.
21 Insufficient memory for the download
• Switch the main power supply OFF and
ON to try again.
• Replace the controller board (PCB24) if
the updating cannot be done by switching
the power OFF and ON.
22 Decompression of compressed data
failed.
• Switch the main power supply OFF and
ON to try again.
• Replace the removable media used for
the update.
• Replace the controller board (PCB24) if
the above solutions do not solve the
problem.
24 Removable media access error
• Re-insert the removable media.
• Switch the main power supply OFF and
ON to try again.
• Replace the removable media used for
the update.