Error Codes 
 
SM  37    D0CK 
 
Code  Meaning  Suggested Cause/Action 
22-
07 
File to send missing during IP-Fax / 
Internet Fax / Scan to Email / Scan to 
Folder transmission. 
22-
08 
File missing when printing the 
configuration page. 
22-
09 
File missing when receiving fax. 
22-
10 
File missing is when storing a 
received fax file. 
22-
20 
Job Log registration failed 
•  Replace the Controler board 
23-
00 
Data read timeout during construction 
•  Restart the machine. 
•  Replace the FCU (PCB2). 
25-
00 
The machine software resets itself 
after a fatal transmission error 
occurred 
•  Update the ROM 
•  Replace the FCU (PCB2). 
F0-xx  V.34 modem error 
•  Replace the FCU (PCB2). 
F6-xx  SG3 modem error 
•  Update the SG3 modem ROM. 
•  Replace the SG3 board. 
•  Check for line noise or other line problems. 
•  Try communicating another V.8/V.34 fax.