SC5xx: Paper Feed and Fusing 
 
SM  6-47  D0CA/D0C9/D0C8/D0CB 
 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
SC572-02  A  Pressure Roller Thermistor (edge: rear) (TH3) Cannot be Reloaded 
SC572-12  D  Pressure Roller Thermistor (edge: rear) (TH3) Cannot be Reloaded (Low 
Power) 
    Fusing temperature failed to reach a temperature of 45 degrees C when 100 
seconds passes after starting a job where the paper width is wider than 206 
mm AND is equal or smaller than 216 mm. 
•  Dirty or deformed Fusing Thermopile (TH1) 
•  Pressure Roller Thermistor (edge: rear) (TH3) deformed or floating 
•  Outside input voltage guarantee 
•  Fusing Thermostat open 
1.  Check the input voltage and replace the power plug (SC572-12 only). 
2.  Replace the Fusing Thermostat. 
3.  Replace the Fusing Sleeve Belt Assembly (fusing lamp). 
4.  Replace the Pressure Roller Thermistor (edge: rear) (TH3). 
5.  Replace the BiCU (PCB1). 
6.  Replace the PSU (AC) (PCB17). 
 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
SC573-00  A  Pressure Roller Thermistor (edge: rear) (TH3) Overheat (Software Error) 
Pressure Roller Thermistor (edge: rear) (TH3) detects a temperature of 248 
degrees C for 10 consecutive times in a specific machine condition. 
•  Shorted triac 
•  Defective BiCU (PCB1) 
1.  Reconnect the connectors between the fusing drawer connector, BiCU 
(PCB1), and Pressure Roller Thermistor (edge: rear) (TH3). 
2.  Replace the Pressure Roller Thermistor (edge: rear) (TH3). 
3.  Replace the harnesses between the BiCU (PCB1) and the Pressure 
Roller Thermistor (edge: rear) (TH3). 
4.  Replace the BiCU (PCB1). 
5.  Replace the fusing unit if all the above steps cannot resolve the issue.