SC7xx: Peripherals
D0CA/D0C9/D0C8/D0CB 6-76 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Check if the SC occurs by turning the main power OFF then ON. If the SC
occurs again, do the following steps. Check if the SC reoccurs by cycling the
power after each step.
1. Check if the harness between the finisher Main Board (PCB25) and the
Exit Guide Plate HP Sensor (S44) / Exit Guide Plate Motor (M21) is not
stripped or entrapped.
Replace the harness if there are any defects.
2. Check if there is any unusual odor from the Exit Guide Plate HP Sensor
(S44) or any problem with its appearance. Replace it if there are any
defects.
3. Check if there is any unusual odor from the Exit Guide Plate Motor (M21)
or any problem with its appearance. Replace it if there are any defects.
4. Replace the finisher Main Board (PCB25).
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC724-82 D Shift Roller Motor (M19) Error
• During the initial operation or the gathering roller descends onto the
paper, the Shift Roller HP Sensor (S37) does not turn OFF even though
the Shift Roller Motor (M19) rotates with the specified number of pulses
to move away from the home position. (The first four times are displayed
as jams. An SC is displayed when it is repeated five times.)
• During the initial operation, the Shift Roller HP Sensor (S37) does not
turn ON (Home Position) even though the Shift Roller Motor (M19)
rotates with the specified number of pulses to move to the home position.
(The first four times are displayed as jams. An SC is displayed when it is
repeated five times.)
• Motor defective
• Connector disconnected
• Motor overload
• Shift Roller HP Sensor (S37) defective
Check if the SC occurs by turning the main power OFF then ON. If the SC
occurs again, do the following steps. Check if the SC reoccurs by cycling the
power after each step.
1. Check if the harness between the finisher Main Board (PCB25) and the
Shift Roller HP Sensor (S37) / Shift Roller Motor (M19) is not stripped or
entrapped.
Replace the harness if there are any defects.