SC9xx: Others
D0CA/D0C9/D0C8/D0CB 6-116 SM
Before you initialize the NetFile partition on the HDD, tell the customer:
• Received faxes on the delivery server will be erased
• All captured documents will be erased
• Desk Top Binder/Print Job Manager/Desk Top Editor job history will be erased
• Documents on the document server, and scanned documents, will not be erased.
• The first time that the network gets access to the machine, the management
information must be configured again (this will use a lot of time).
3. Before you initialize the Netfile partition with SP5-832-11, do these steps:
4. In the User Too ls mode, do Document Management> Batch Delete Transfer Documents.
Do SP5-832-11, and cycle the main power OFF/ON.
Procedure 3
1. If “Procedure 2” is not the solution for the problem, do SP5-832-001 (HDD Formatting - All)
2. Cycle the machine OFF/ON.
• SP5-832-001 erases all document and address book data on the hard disks.
Consult with the customer before you do this SP code.
Procedure 4
1. If “Procedure 3” does not solve the problem, replace the HDD.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC926-01 D Log Transfer Function Error
The capture operation timeout occurred when the capture setting and log
encryption setting are ON.
• Continuously capture data transmission failure
• Continuously capture data conversion failure
• Software bug
1. Automatic reboot is performed.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC940-02 C Paper Feed Clutch (CL9) Malfunction (when not operating)
This SC occurs if the value of the register of the error detection signal is zero
three times in a row when the Paper Feed Clutch (CL9) is not operating.
• Connector disconnected
• The harness is broken.
• The harness is trapped.
• The Paper Feed Clutch (CL9) is malfunctioning.
• The Paper Feed Clutch (CL9) driver is malfunctioning.
• The interlock switch is OFF.
Check if the SC occurs by executing two-sided printing after switching the
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