Ricoh IM C400F

Troubleshooting
SM 8-67 D0CA/D0C9/D0C8/D0CB
Smart
Operation
Panel
Error
code
Explanation Solution
101-802 SSL communication failed Check the network settings of the
device.
101-803 Proxy authentication failed Check the proxy settings of the
device.
101-804 Proxy Connection Timeout Check the proxy settings of the
device.
101-805 The server is under maintenance.
Connection timeout.
(An incorrect network was selected on the
operation panel.)
Resume the operation after
completing the server maintenance.
Check the machine’s network
settings.
103-705 Executed activation for an already-activated
machine with a different product key.
Execute the update, not activation.
201-700 Activation is being attempted from a device
with an unauthorized serial number.
Check the machine’s network
settings.
203-706 License update has been executed using a
deactivated product key.
=> User operation is required because the
settings remain even after deactivation.
Execute activation, not license
update.