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4. Troubleshooting
46620
46620
Error message: NMC/Software upgrade/Image Processing
No. 06681
Network communication error.
Error message release
NO
Condition
IMPORTANT
• The error above appears for the QSS-Printer only.
• The above errors may occur if problems occur with the software.
If this error still appears after performing the following countermeasure, get the log data.
☞31110
Diagnosis
The countermeasure action and the failed part would differ depending on the suffix number (bit).
NOTE
• To access the wiring diagrams, click Wiring diagrams in Bookmarks.
Suffix number Condition
00001 The printer I/F main PCB failed to get the print information when the information was transferred from the input
side to the printer I/F main PCB during the print process.
00002 The PC for input failed to read images during the print process.
00003 The printer I/F main PCB failed to receive the images when they were transferred from the input side to the
printer I/F main PCB during the print process.
00004 The PC at the input side failed to process images before sending them to the printer I/F main PCB during the
print process.
00005 The communication between the input side and printer I/F main PCB failed in printing process.
Suffix number (bit) Countermeasure Manual No.
00001
00003
00005
• Restart the computer and printer.
• Confirm the connection of the LAN cable.
☞4260
• This error may occur if the ARCNET communication status is abnormal.
• Check the ARCNET communication status on the Version Check display.
☞35500
• Check the ARCNET communication path.
☞50520
• For details about the diagnosis of ARCNET communication error, see
☞35940.
-
00002
00004
Restart the computer. -
Suffix number (bit) Failed part Manual No.
00001
00003
00005
Printer I/F main PCB ☞ 66005
00002
00004
Hard disk PC Service Manual
Distributed by: minilablaser.com
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