When you have logged on, select Monitoring > Events. You can work with two
separate event logs:
v To work with events for the file modules, select the File tab. No fix procedures
are available to be run. From the Storwize V7000 Unified Information Center,
look up the errors.
v To work with events for the storage system, select the Block tab.
For the Storwize V7000 storage system, depending on how you choose to filter
alerts, you might see only the alerts that require attention, alerts and messages
that are not fixed, or all event types whether they are fixed or unfixed.
Select the recommended alert, or any other alert, and run the fix procedure. The
fix procedure steps you through the process of troubleshooting and correcting
the problem. The fix procedure displays information that is relevant to the
problem and provides various options to correct the problem. Where it is
possible, the fix procedure runs the commands that are required to reconfigure
the system.
Always use the recommended action for an alert because these actions ensure
that all required steps are taken. Use the recommended actions even in cases
where the service action seems obvious, such as a drive showing a fault. In this
case, the drive must be replaced and reconfiguration must be performed. The fix
procedure performs the reconfiguration for you.
The fix procedure also checks that another existing problem does not result in a
fix procedure that causes volume data to be lost. For example, if a power supply
unit in a node enclosure must be replaced, the fix procedure checks and warns
you if the integrated battery in the other power supply unit is not sufficiently
charged to protect the system.
If possible, fix the alerts in the order shown to resolve the most serious issues
first. Often, other alerts are fixed automatically because they were the result of a
more serious issue.
After all the alerts are fixed, go to “Procedure: Checking the status of your
system” on page 254.
Problem: Management IP address unknown
If you are not able to run the management GUI because you do not know the
management IP address, you can retrieve the management IP address.
This topic also helps if the configuration communication between the file system
(file modules) and the control enclosure is not working because the wrong IP
address is being used.
The management IP address is set when the USB initialization is completed. An
address for port 2 can be added later.
Problem: Unable to connect to the management GUI
If you are unable to connect to the management GUI from your web browser and
received a Page not found or similar error, this information might help you resolve
the issue. The connection information differs, depending on the generation of your
control enclosure model.
Storwize V7000 Unified Gen1 refers to the enclosure models in the following table:
Chapter 5. Control enclosure 237
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