Contents
Figures .............. vii
Tables ............... ix
Safety and environmental notices ... xi
Safety notices and labels .......... xi
Caution notices for the Storwize V7000 Unified xii
Danger notices for Storwize V7000 Unified ... xv
Special caution and safety notices ...... xviii
General safety ............ xviii
Handling static-sensitive devices ...... xix
Sound pressure ............ xix
Environmental notices .......... xix
About this guide .......... xxi
Who should use this guide ......... xxi
Storwize V7000 Unified library and related
publications .............. xxi
How to order IBM publications ....... xxiv
Related websites ............ xxiv
Sending your comments ......... xxiv
How to get information, help, and technical
assistance .............. xxv
What's new ............. xxvii
Chapter 1. Storwize V7000 Unified
hardware components ........ 1
Components in the front of the 2073-700 file module 1
Components in the front of the 2073-720 file module 2
Components in the rear of the 2073-700 file module . 3
Components in the rear of the 2073-720 file module . 3
Components in the front of the enclosure ..... 4
Drives for control enclosures ........ 4
Drive indicators for control enclosures..... 5
Enclosure end cap indicators ........ 7
Components in the rear of the enclosure ..... 8
Power supply units for control enclosures ... 9
Power supply units for expansion enclosures .. 12
Storwize V7000 2076-524 node canister ports and
indicators .............. 14
Node canister ports and indicators ..... 24
Expansion canister ports and indicators ..... 31
Storwize V7000 Gen2 expansion canister SAS
ports and indicators .......... 31
Storwize V7000 Gen1 expansion canister SAS
ports and indicators .......... 33
Storwize V7000 Gen2 expansion canister LEDs . 33
Expansion canister LEDs ......... 34
Chapter 2. Best practices for
troubleshooting ........... 37
Record the access information ........ 37
Follow proper power management procedures .. 38
Follow proper Storwize V7000 Gen2 power
management procedures ......... 39
Follow proper power management procedures . 39
Set up event notifications .......... 39
Set up inventory reporting ......... 40
Back up your data ............ 40
Manage your spare and failed drives ...... 40
Resolve alerts in a timely manner ....... 40
Keep your software up to date ........ 41
Keep your records up to date ........ 41
Keep your Storwize V7000 Gen2 records up to
date ................ 42
Keep your Storwize V7000 Unified Gen1 records
up to date .............. 42
Subscribe to support notifications ....... 42
Know your IBM warranty and maintenance
agreement details ............ 43
How to get information, help, and technical
assistance ............... 43
Chapter 3. Getting started
troubleshooting ........... 47
Installation troubleshooting ......... 48
Problems with initial setup ........ 48
Installation error codes ......... 51
Problems reported by the CLI commands during
software configuration.......... 59
Management GUI wizard failure ...... 60
GUI access issues ............ 60
Health status and recovery ......... 62
Connectivity issues for the 2073-720 ...... 63
Host to file modules connectivity ...... 63
Ethernet connectivity between file modules... 65
Ethernet connectivity from file modules to the
control enclosure ........... 68
Fibre Channel connectivity between file modules
and control enclosure .......... 72
Understanding LED hardware indicators .... 77
File node hardware indicators for 2073-720 ... 77
Enclosure hardware indicators ....... 87
Management GUI interface ......... 87
When to use the management GUI ..... 88
Accessing the Storwize V7000 Unified
management GUI ........... 89
Diagnosing and resolving problems with fix
procedures ............. 90
Chapter 4. File module ........ 91
General file module procedures........ 91
Rebooting a file module ......... 91
Removing a file module to perform a
maintenance action ........... 91
Removing and replacing file module components 94
Resolving hard disk drive problems ..... 96
Monitoring memory usage on a file module .. 117
© Copyright IBM Corp. 2011, 2015 iii
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