Procedure: Resetting the superuser password for Storwize V7000
Gen2
The primary method for resetting the superuser password is to change the
password as you log in, with the link on the log-in page. You can also access the
service assistant from the technician port to change the password.
If the password reset function is enabled, the log-in page displays a link for
resetting the password. You can also use the technician port to access the Storwize
V7000 Gen2 service assistant.
If the password reset function is not enabled, there is no work-around. You must
contact the person who knows the password. The USB flash drive interface also
supports resetting the password.
Procedure: Resetting the Storwize V7000 Gen1 superuser
password
You can reset the superuser password to the default password of passw0rd by
using a USB flash drive command action.
About this task
You can use this procedure to reset the superuser password if you have forgotten
the password. This command runs differently depending on whether you run it on
a node canister that is active in a clustered system.
Note: If a node canister is not in active state, the superuser password is still
required to log on to the service assistant.
It is possible to configure your system so that resetting the superuser password
with the USB flash drive command action is not permitted. If your system is
configured this way, there is no work-around. Contact the person who knows the
password.
To use a USB flash drive to reset the superuser password, see “USB flash drive and
Initialization tool interface” on page 206.
See also “Problem: Unable to log on to the management GUI” on page 240.
Results
If the node canister is active in a clustered system, the password for superuser is
changed on the clustered system. If the node canister is not in active state, the
superuser password for the node canister is changed. If the node canister joins a
clustered system later, the superuser password is reset to that of the clustered
system.
Procedure: Identifying which enclosure or canister to service
Use this procedure to identify which enclosure or canister must be serviced.
Identification procedures differ, depending on the generation of your control
enclosure model.
Chapter 5. Control enclosure 251
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