Scanner Problems
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Scanner Problems
This section describes scanner problems and possible solutions.
Problem Solution
The machine does not start scan-
ning.
The ADF or ADF cover is open. If the ADF or ADF cover is
open, you cannot scan using the ADF. Close the ADF or
ADF cover.
The scanned image is dirty. • The exposure glass or ADF is dirty. See p.311 “Clean-
ing”.
• Before placing originals on the exposure glass, make sure
that toner or correction fluid is dry.
The scanned image is distorted
or out of position.
The original was moved during scanning. Do not move the
original during scanning.
The scanned image is upside
down.
The original was placed upside down. Place the original in
the correct orientation. See p.91 “Placing Originals”.
The scanned image is blank. The original was placed with the front and back reversed.
When using the exposure glass, place originals copy side
down. When using the ADF, place originals copy side up.
See p.91 “Placing Originals”.
The scanned image is too dark or
too light.
Adjust the image density. See p.150 “Adjusting image den-
sity”.
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