Printer Problems
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Changing the Printer Driver Settings
You may eliminate certain problems by changing the printer driver settings as
described below.
Printed Colors Do Not Match Displayed Colors
If the colors of images displayed on the computer screen do not match print re-
sults, the cause may be one of the following.
Print Positions Do Not Match Display Positions
If the position of items on the printed page differs from the position displayed
on the computer screen, the cause may be one of the following.
Possible Cause Solution
Cannot print properly when us-
ing a certain application, or can-
not print image data properly.
• Increase the print quality settings.
• Adjust the color density.
• Set the document to print in gray-scale.
Some characters are printed
faintly or not printed.
• Increase the print quality settings.
• Set the document to print in gray-scale.
Possible Cause Solution
Color printing was not specified
for the data.
Check that both the application and the driver are config-
ured for color printing. For details, see the printer driver
Help.
Print quality settings have not
been configured.
Configure the print quality settings. For details, see the
printer driver Help.
Bidirectional communication is
not enabled with the machine.
If bidirectional communication is not enabled, the tone of
printed images might differ from that of displayed images.
Establish bidirectional communication. See p.103 “If Bidi-
rectional Communication is Disabled”.
Possible Cause Solution
Page layout settings have not
been configured.
Check that the page layout settings are properly configured
in the application.
The paper size setting does not
match the paper loaded.
Make sure the paper size selected in the printer properties
dialog box matches the size of the paper loaded. For details,
see the printer driver Help.
The printable area has been
changed.
Set the printable area to maximum. For details, see the print-
er driver Help.
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