Troubleshooting
296
9
Near Memory Full Memory has almost reached 
capacity during sort copy.
If several originals are still to 
be scanned, it is recommend-
ed to start printing now, and 
copy the remaining originals 
separately. If originals are be-
ing scanned from the ADF, re-
move any remaining pages 
from the ADF.
Net Communication Error 
Press Clear Key
Connection with the server 
was lost while sending or re-
ceiving data.
Contact the network adminis-
trator.
NetBIOS Name Conflicted 
Press Clear Key
The NetBIOS name specified 
for the machine is already in 
use by another device on the 
network.
Change the NetBIOS name. 
See p.257 “Configuring the 
Network Settings”.
Network Is Not Ready Press 
Clear Key
A scanned file could not be 
sent because the machine has 
not received IP address infor-
mation from the DHCP server 
completely.
Wait until the machine re-
ceives the IP address informa-
tion completely, and then try 
the operation again.
No Profile Exist No Quick Dial entry is associ-
ated with the One Touch but-
ton you pressed.
• Press a different One 
Touch button.
• Assign a registered desti-
nation to the One Touch 
button. See p.138 “Regis-
tering Scan Destinations”.
Outer Jam Paper has been jammed in the 
machine.
Remove the jammed paper. 
See p.272 “Removing Printing 
Jams”.
Please Reboot System An error occurred and the ma-
chine cannot continue to oper-
ate.
Turn off the power, and then 
turn it back on.
RX Comm. Error A reception error occurred, 
and the fax could not be re-
ceived correctly.
If possible, contact the sender 
of the fax and ask them to re-
send it.
Scan Network Disconnect 
Press Clear Key
A scanned file could not be 
sent because the Ethernet cable 
was not connected properly.
Reconnect the Ethernet cable 
properly, and then try the op-
eration again.
Scan USB Disconnect The USB cable was discon-
nected while scanning from a 
computer.
Reconnect the USB cable 
properly, and then try the op-
eration again.
Server Connection Failed 
Press Clear Key
A scanned file could not be 
sent because the destination 
could not be reached.
Confirm that the destination is 
registered correctly, and then 
try the operation again.
Message Causes Solutions