Appendix A: Maintenance and Troubleshooting
23-2 SkyView HDX System Installation Manual - Revision E
23.2 Saving a Screenshot of a Specific Screen
It is sometimes helpful to have a screenshot of a behavior to share with Dynon Avionics
Technical Support. Screenshots recorded with this method are far superior to photos
because they are always “in focus” and they include all of the detain on screen.
Screenshots are also useful to have for your records for how your SkyView display was
configured, especially detailed menus such as Serial Port Setup, Sensor Input Mapping,
etc. To accomplish this:
• Insert a USB flash drive into your SkyView USB port.
• When you want to save a screenshot of the display, press buttons 2 and 7 on
that display simultaneously. SkyView will display a message indicating that a
screenshot has been saved.
• The screenshot can be found in the “screenshots” folder on the USB flash drive
when the USB flash drive is connected to a computer.
• If a Language Pack is installed, two (2) screen shot files will be saved to the
USB flash drive – one (1) in English, and one (1) in the language of the
Language Pack.
• If requested by Dynon Avionics Technical Support, email the screenshot files
to: support@dynonavionics.com.
23.3 Savings a Settings File (Configuration of your SkyView system)
It is sometimes helpful to send your system configuration settings to Dynon Avionics
Technical Support. A settings file is also useful to have for your records for how your
SkyView display was configured. With a Settings File, a new SkyView display can be
mostly restored by loading this file. To accomplish this:
• Insert a USB flash drive into your SkyView USB port.
• SETUP MENU > SYSTEM SOFTWARE > EXPORT SETTINGS… > (one (1)
more right click).
• For your records, put the USB flash drive (or at least the files) in a safe place.
• If requested by Dynon Avionics Technical Support, email the settings files to:
support@dynonavionics.com.
23.4 Saving a Dynon Diagnostic File
In rare cases, Technical Support will request you to send a Dynon Avionics Diagnostic
File. To accomplish this:
• Insert a USB flash drive into your SkyView USB port.
• SETUP MENU > SYSTEM SOFTWARE > EXPORT DYNON DIAGNOSTIC
FILE… > (one (1) more right click).
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