13-2 F650 DIGITAL BAY CONTROLLER GEK-106310-AF
13.1 SYMPTOMS AND RECOMMENDED ACTIONS CHAPTER 13: F650 TROUBLESHOOTING GUIDE
Gen e ra l When feeding the
unit, no indicator is lit
up
-Insufficient power supply
- Wrong versions
-Fuse failure
- Loose fuse
-Incorrect wiring
-Verify the voltage level using a
multi
meter in the power supply
terminals, and check that it is within
the model range
-Check relay and ENERVISTA 650
Setup v
ersions are the same
-Remove power supply, dismount the
pow
er supply module and replace the
fuse
-Same as above with same fuse
-Make sure that terminals labeled +
and – ar
e connected to the 9-pin
connector corresponding to the
power source
Communication The relay does not
comm
unicate via the
front RS232 port
-Incorrect cable
-Damaged cable
-Relay or PC not grounded
-Incorrect baud rate, port, address,
etc.
-Make sure you are using a straight
cable
-Replace the cable
-Ensure ground connection
-Test other ports, other baud rates,
etc. Mak
e sure that the
communication parameters in the
computer match the ones in the relay.
Gen e ra l After Updating the
f
irmware the relay
does not start up and
always shows the
message “Os
Loading…”.
Check that the bootware version
ma
tch with the firmware version
-If there is an incompatibility between
boot and firmware version, update to
the corresponding boot and after that
update the firmware version
-If the boot and firmware versions are
corr
ect, perform the firmware update
procedure again.
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