Table 34. Error messages and actions (continued)
Error code Error message Action key
01B3 Failed to copy update package to Storwize V7000
system.
H then G
01B4 Failed to start update on Storwize V7000 with the
svctask applysoftware command.
H then G
01B5 Storwize V7000 multipaths are unhealthy. H then G
01B6 Storwize V7000 volumes are unhealthy as indicated
using the lsvdisk command.
Check Fibre Channel
cabling to storage and
verify storage is up.
01B7 Failed to query status of update by using the
lsupdate command.
H then G
01B9 Failed to check the Storwize V7000 version H
01B8 Failed to query status of Storwize V7000 nodes using
the lsnodes command.
H
O1BE Unable to distribute update callback Check on health of
the cluster using
lshealth
Contact IBM Remote
Technical Support.
01BF Update callback failed Contact your
customer advocate.
Update callbacks are
custom steps placed
on a system before the
start of update.
Contact IBM Remote
Technical Support.
01CF Unable to configure node Pull both power
supply cables from
subject node, wait 10
seconds, plug back in,
after system comes up
try again.
01C4 Unable to remove callbacks Contact IBM Remote
Technical Support.
01D5 Storwize V7000 stalled. Contact IBM Remote
Technical Support.
01D6 Storwize V7000 stalled_non_redundant H
01DA GPFS cluster is unhealthy Refer to “Checking
the GPFS file system
mount on each file
module” on page 189
58 Storwize V7000 Unified: Problem Determination Guide 2073-720