Diagnostic information 2-137
7462
Sensor (narrow media) static jam service check
5
Check the sensor (narrow media) for proper operation.
1. Enter the diagnostic mode
2. Select Base sensor tests
3. Observe the line item “output”
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked.
Go to step 7. Go to step 6.
6
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the fuser
unit assembly.
Go to “Fuser unit
assembly
removal” on
page 4-16.
Replace the
connection.
7
Check the aligner assembly for obstructions.
Is the above component free from obstructions?
Go to step 8. Remove
obstructions.
8
Check the transfer roll assembly for damage.
Is the above component free from damage?
Go to step 9. Replace the
transfer roll
assembly.
Go to “Transfer
roll assembly
removal” on
page 4-53.
9
Perform a print test and check the main motor assembly.
Is the media properly transported and able to reach the
sensor (fuser output)?
Go to step 10. Replace the main
drive motor
assembly.
Go to “Main drive
motor assembly
removal” on
page 4-20.
10
Perform a print test.
Does the problem remain?
Contact next
highest level of
tech support.
Problem resolved.
Use this procedure for the following jams:
• 202.03 • 202.13 • 202.28 • 202.38 • 202.53
• 202.63 • 202.78 • 202.88
Ste
p
Check Yes No
1 Check the media path for partially fed or jammed media.
Is the media path free from partially fed or jammed media?
Go to step 2. Remove any pre-
staged or jammed
media.
Step Check Yes No
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