Diagnostic information 2-181
7462
Media damage (using ADF)
Step Check Yes No
1 Properly load document into the ADF unit assembly and
ensure all guides are set correctly.
Re-print the defective image.
Does the error continue?
Go to step 2. Problem
resolved.
2
Check for obstructions in the area of the media feed
path in the ADF.
Is the media feed path free from any obstructions?
Go to step 3. Remove
obstructions.
3
Is the ADF left cover assembly properly and evenly
closed.
Go to step 4. Open then
properly close
the ADF left
cover assembly.
4
Check the ADF/pick roll assembly for damage and
wear.
Is the ADF feed/pick roll assembly free from damage
and wear?
Go to step 5. Replace the ADF
feed/pick roll
assembly.
Go to “ADF feed
/ pick roll
assembly
removal” on
page 4-56.
5
Check the ADF separator roll.
Is the separator roll free from damage and wear?
Go to step 6. Replace the
separator roll.
Go to “ADF
separator roll
removal” on
page 4-57.
6
Check the ADF controller card assembly.
Replace the ADF controller card assembly.
Go to “ADF controller card removal” on page 4-62.
Perform a print test using the ADF.
Does the error continue?
Replace the
system card
assembly.
Go to “System
card assembly
removal” on
page 4-47.
Problem
resolved.
Leading edge
Trailing edge
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