Diagnostic aids 3-89
7462
3. If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up
and then out of the printer, and then set it aside.
4. Remove the envelope from the printer.
Note: If you cannot remove the envelope, then the print cartridge will have to be removed. For more
information, see “200 and 203 paper jams” on page 3-83.
5. Reinstall the envelope feeder. Make sure it snaps into place.
6. Flex and stack the envelopes.
7. Load the envelopes in the envelope feeder.
8. Adjust the paper guide.
9. Lower the envelope weight.
10. Touch Continue.
270–279 paper jams
To clear a jam in the high-capacity output stacker or the 4-bin mailbox:
1. Touch Status/Supplies to identify the location of the jam.
2. If the paper is exiting into a bin, then pull the paper straight out, and then touch Continue. If not, then
continue with step 3.
3. Pull down the output bin door or doors.
4. Remove the jammed paper.
5. Close the output bin door or doors.
6. Touch Continue.
28X staple jams
1. Touch Status/Supplies to identify the location of the jam.
2. Press the latch to open the stapler door.
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