Diagnostic information 2-123
7462
Sensor (ADF media exit) static jam service check
2
Check the sensor (ADF document set) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Touch TBD
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked?
Go to step 6. Go to step 5.
3
Check the sensor (2nd scan) for proper connection.
Is the above component properly connected?
Replace the
sensor (ADF
document set).
Go to “Sensor
(ADF document
set) removal” on
page 4-78.
Replace the
connection.
4
Place an undamaged document in the ADF, and perform a
ADF test.
Does the error remain?
Replace the ADF
controller card
assembly.
Go to “ADF
controller card
removal” on
page 4-62.
Go to step 5.
Problem resolved.
5
Perform a print test using the ADF.
Does the problem remain?
Contact next
highest level of
tech support.
Problem resolved.
Use this procedure for the following jams:
• 294.00
1 Check the media path.
Is the media path free of media or media fragments?
Go to step 2. Remove any
media or media
fragments.
2
Check the sensor (ADF media exit) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Observe the line “sensor (ADF media exit)”
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked?
Go to step 4. Go to step 3.
Step Check Yes No