2-172 Service Manual
7462
Media damage
Step Check Yes No
1 Check printer installation placement.
Check the installation surface for irregularities.
Check for missing printer foot.
Is the setup surface normal?
Go to step 2. Correct the
installation
placement.
2
Check the media feed.
Remove the media tray assembly.
Properly load media in the media tray assembly.
Properly install the media tray assembly in the printer.
Re-print the defective image.
Does the error continue?
Go to step 3. Problem
resolved.
3
Check the media condition.
Load new, dry, recommended media.
Re-print the defective image.
Does the error continue?
Go to step 4. Problem
resolved.
4
Check the transfer roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
Go to step 5. Replace the
transfer roll
assembly.
Go to “Transfer
roll assembly
removal” on
page 4-53.
5
Check the alignment assembly for proper adjustment.
Go to “Alignment assembly adjustment” on
page 4-3.
Does the problem remain?
Go to step 6. Replace the
alignment
assembly.
Go to Go to
“Alignment
assembly
removal” on
page 4-21.
Leading edge
Trailing edge