Diagnostic information 2-39
7462
241.18 Sensor (input) late
jam
Source = Tray 1
The media is late reaching the
sensor (input) within the
specified time.
Go to sensor (input) late jam
service check.
See “Sensor (input) late jam
service check.” on
page 2-128.
241.19 Pick motor control
failure.
Source = Tray 1
The pick motor does not reach
the proper operating speed at
the specified time.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to “Pick arm
assembly removal” on
page 4-28.
6. Replace system card
assembly if problem
remains. Go to “System
card assembly removal”
on page 4-47.
241.20 Tray 1 pick motor lost
encoder failure
Source = Tray 1
The pick motor is not reporting
pulses back to the engine.
1. Check all connections on
the pick arm assembly.
2. Check all connections on
the system card assembly.
3. Replace the pick arm
assembly if problem
remains. Go to “Pick arm
assembly removal” on
page 4-28.
242.00 Media tray 2 area jam
Source = Tray 2
The media is jammed in the
media tray 2 area.
1. Remove all media present
in media path.
2. Check media for proper
installation.
3. Check for obstructions in
media path.
242.02 Sensor (pass through)
late jam
Source = Tray 2
The media is late reaching the
sensor (pass through) within
the specified time.
Go to sensor (pass through)
late jam service check.
See “Sensor (pass through)
late jam service check” on
page 2-142.
242.03 Sensor (pass through)
late jam
Source = Tray 2
The media is late reaching the
sensor (pass through) within
the specified time.
Go to sensor (pass through)
late jam service check.
See “Sensor (pass through)
late jam service check” on
page 2-142.
242.04 Sensor (pass through)
late jam
Source = Tray 2
The media is late reaching the
sensor (pass through) within
the specified time.
Go to sensor (pass through)
late jam service check.
See
“Sensor (pass through)
late jam service check” on
page 2-142.
Error
code or
message
Error contents Description/Action Possible repair actions