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Lexmark W840 - Service Manual

Lexmark W840
493 pages
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Lexmark™
W840 Options
4024-XXX
Table of contents
Start diagnostics
Safety and notices
Trademarks
Index
Lexmark and Lexmark with diamond design are
trademarks of Lexmark International, Inc., registered
in the United States and/or other countries.
Edition: September 20, 2013

Table of Contents

Other manuals for Lexmark W840

Questions and Answers

  • W
    Willie MerrittSep 3, 2025
    How to resolve gray background printing on Lexmark Printer?
    • B
      brentgonzalesSep 3, 2025
      If a gray background prints: * The Toner Darkness setting may be too dark. Adjust it in the Quality menu. * Adjust the Brightness and Contrast to darker settings. * The photoconductor kit may be defective; replace it.
  • T
    Thomas RyanSep 3, 2025
    What to do if Lexmark W840 Printer prints only part of the page?
    • C
      Christian WalkerSep 4, 2025
      If some of the print is cut off on the sides, top, or bottom of the media, adjust the guides in the tray to the proper positions for the loaded size.
  • T
    Tracy StanleySep 4, 2025
    What to do if Lexmark W840 Printer prints entire page in black?
    • H
      Heather MorganSep 4, 2025
      If part or all of the page is printed in black, check the photoconductor kit to see if it is installed correctly.
  • B
    bradleywelchSep 5, 2025
    What to do if Lexmark W840 prints ghost images?
    • D
      Derek SteeleSep 5, 2025
      If ghost images appear: * Make sure the Paper Type setting in the Paper menu is correct. * Replace the photoconductor kit.
  • M
    Mark GonzalezSep 5, 2025
    How to fix uneven characters edges on Lexmark W840?
    • P
      Paul AndersonSep 5, 2025
      If characters have jagged or uneven edges: * Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 dpi, or 2400 Image Q. * Enable Enhance Fine Lines. * If using downloaded fonts, ensure they are supported by the printer, computer, and software application.
  • J
    Jessica MyersSep 6, 2025
    How to resolve incorrect margins on Lexmark Printer?
    • M
      mitchelltonySep 6, 2025
      If the job prints but the top and side margins are incorrect: * Make sure the Paper Size setting in the Paper menu is correct. * Ensure the margins are set correctly in your software application.
  • S
    Shelby CooperSep 6, 2025
    How to improve transparency print quality on Lexmark W840?
    • D
      Denise CastilloSep 7, 2025
      To improve transparency print quality: * Use only transparencies recommended by the printer manufacturer. * Make sure the Paper Type setting in the Paper menu is set to Transparency.

Summary

General Information

Tray 2 and Tandem Tray Media Transport

Describes the media path and transport mechanisms for Tray 2 and Tandem Tray options.

High Capacity Feeder (HCF) Operations

Explains HCF media feeding, unit operations, sensors, and motor functions for optimal performance.

Duplex and Exit 2 Components

Identifies key components within the Duplex and Exit 2 options, including motors and sensors.

Diagnostic Information

Confirm Installation Status and POR Sequence

Verifies proper printer setup and details the power-on reset sequence for diagnostic checks.

Error Code Messages

Lists error codes, their contents, and recommended actions for troubleshooting various printer issues.

Service Checks

Provides detailed step-by-step procedures to diagnose and resolve specific printer errors and faults.

Diagnostic Aids

Accessing Service Menus

Details how to enter diagnostic and configuration modes for accessing printer tests.

Diagnostic Mode Tests

Outlines available tests for motors, print output, hardware, and duplex functions.

Hardware Tests

Describes tests for panel, buttons, memory, and port functionality to verify hardware.

Repair Information

Handling ESD-Sensitive Parts

Outlines precautions to prevent damage from electrostatic discharge during service procedures.

Removal Procedures

Provides general instructions and notes before performing part removals and replacements.

2 X 500-sheet drawer (2 TM) Removals

Step-by-step instructions for disassembling the 2X 500-sheet drawer (2TM) unit.

Component Locations

2 TM, TTM, HCF, Duplex, and Exit 2 Components

Illustrates the location of key parts for the 2TM, TTM, HCF, Duplex, and Exit 2 options.

Preventive Maintenance

Safety Inspection Guide

Identifies potential unsafe conditions and hazards during printer operation and maintenance.

Lubrication Specifications

Details recommended lubricants and their application for maintaining moving parts.

Maintenance Recommendations

Outlines routine cleaning and replacement schedules for printer parts to ensure performance.

Parts Catalog

How to Use This Parts Catalog

Explains the legend and structure used in the parts catalog for identifying FRUs.

Assembly 1: 2 X 500-sheet drawer (2 TM)-covers

Lists and illustrates the parts for the 2X 500-sheet drawer (2TM) outer covers.

Assembly 2: 2 X 500-sheet drawer (2 TM)-media tray and media feed units

Lists and illustrates the parts for the 2X 500-sheet drawer (2TM) media tray and feed units.

Assembly 3: 2 X 500-sheet drawer (2 TM)-media tray

Lists and illustrates the parts specific to the 2X 500-sheet drawer (2TM) media tray assembly.

Lexmark W840 Specifications

General IconGeneral
ColorNo
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)6.8 s
Print speed (black, normal quality, A4/US Letter)50 ppm
Internal memory256 MB
Sound power level (standby)28 dB
Sound pressure level (printing)54 dB
Total input capacity1100 sheets
Total output capacity500 sheets
Maximum input capacity5100 sheets
DisplayLCD
Maximum print size297 x 420 mm
Media types supportedPlain paper, envelopes, card stock, transparencies, paper labels
Media weight (tray 1)Plain paper: 64 to 216 g/m2; Card stock: up to 199 g/m2 Index
Maximum ISO A-series paper sizeA3
Page description languagesPDF 1.5, PPDS
I/O portsUSB, Parallel, 1 internal solutions port (ISP)
Mac compatibilityYes
Compatible operating systemsWindows, Linux, UNIX, Mac, NetWare and OS/400
Recommended operating temperature range (T-T)16 - 32 °C
Sustainability certificatesENERGY STAR
Power consumption (standby)9 W
Power consumption (printing)700 W
Power consumption (PowerSave)105 W
Bundled softwareMarkVision Professional
Operating relative humidity (H-H)8 - 80 %
Weight and Dimensions IconWeight and Dimensions
Dimensions (WxDxH)616 x 520 x 475 mm

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