Troubleshooting
290
9
Faxes you sent appear spotty or 
dirty when received.
• The exposure glass or ADF is dirty. See p.311 “Clean-
ing”.
• Before placing originals on the exposure glass, make sure 
that ink or correction fluid is dry.
A fax you sent appears blank 
when received.
The original was placed upside down. Place the original in 
the correct orientation. See p.91 “Placing Originals”.
The background of received im-
ages is dirty, or images from the 
rear side of the originals are visi-
ble.
Image density is too high. Adjust the image density. See 
p.134 “Adjusting Image Density”.
Dial fails when trying to send 
faxes.
See the solutions provided for errors 1XXX22 to 1XXX23 in 
the above table.
Problem Solution