IP-Fax Troubleshooting
SM 45 D0C5/D0C6/D0C4/D0AP FAX UNIT
(D0C5/D0C6
/D0C4/D0AP)
model.
6 DNS server registered when
Gatekeeper hostname specified on
sender’s side?
Contact the network administrator.
• The sender machine displays this error
code when the sender fax is a Ricoh
model.
7 Enable H.323 SW is set to on? Request the sender to check the settings.
User Parameter SW 34 Bit 0/SW 34 bit 1
• Only if the remote sender fax is a Ricoh
fax.
8 Local fax IP address registered? Register the IP address.
9 Local fax Alias number registered? Register the Alias number.
10 Network bandwidth too narrow? Request the system administrator to increase the
bandwidth.
Lower the start modem reception baud rate on
the receiving side.
IPFAX SW06
11 Remote fax canceled transmission? Check whether the remote fax canceled the
transmission.
12 Local fax registered in Gatekeeper/SIP
server?
Contact the network administrator.
• The sender machine displays this error
code when the sender fax is a Ricoh
model.