Xerox WorkCentre 6605 Service Manual

Error Troubleshooting
Xerox Internal Use Only Phaser 6600 and WorkCentre 6605
Service Manual
2-5
Media-Based Problems
1. Check that the correct type of media is being used; for the correct media types and weights, refer
to the “Supplies” page on the Xerox web site. The customer should be using a quality laser printer
paper. The printer may have trouble picking glossy or overly smooth paper.
2. Inspect the paper for bent, torn, or folded corners.
3. Check the media path for obstructions or debris.
4. Ensure that the correct media type is set at the Control Panel.
5. Ensure that the media guides are set correctly.
6. Ensure that the media is a supported type for the tray.
7. Load a fresh ream of paper in the tray.
Multiple-Sheet Pick or Mis-Pick
1. Check the media. Is the media in good condition and listed as supported media? Quality office
laser printer paper works best.
2. Check that the printer is printing within its environmental specifications by printing and review the
environmental information on the Information page.
3. Remove, fan, and then reload the media. Ensure that the guides are securely against the media
and the tray has not been over filled.
4. Try loading paper from a fresh ream, fan the paper, and then insert into the tray or flip existing
paper over.
5. Check the tray’s Separator Roller for damage.
6. Clean the Feed Rollers with a clean, dry, lint-free wipe.
7. Replace the Feed Rollers.
Skewed Image
1. The image area is not parallel, skewed, with the sides of the page but the printer neither jams nor
displays an error code.
2. Remove the tray and ensure the paper guides are set correctly.
3. Check that the correct type of media for the tray is being used.
4. Ensure that the tray has not been over filled. (Skewed images are a common defect when the tray
is overfilled.)
5. Verify the Feed Rollers are installed correctly.
6. Clean the Feed and Separator Rollers with a clean, dry, lint-free wipe.
Damaged Prints
The printed page exits the printer either wrinkled, creased, or torn. The printer neither jams nor displays
an error code.
1. Stop the sheet at various points in the media path to determine where the media is damaged.
2. Try using the next heaviest type of paper.

Xerox WorkCentre 6605 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	Up to 600 x 600 x 4 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Standard Paper Capacity	550 sheets
Maximum Paper Capacity	1, 250 sheets
Paper Output	250 sheets
Duplex Printing	Yes
Processor	533 MHz
Memory (Standard)	512 MB
Memory (Maximum)	1 GB
Monthly Duty Cycle	Up to 80, 000 pages
Type	Multifunction
Copy Speed	Up to 36 cpm black and color
Fax Resolution	300 x 300 dpi
Media Sizes	Letter, Legal, A4, A5, B5, Custom sizes
Connectivity	USB 2.0, Ethernet
Mobile Printing	Apple AirPrint
Operating System Compatibility	Windows, Mac, Linux
Dimensions (W x D x H)	500 mm
Weight	29.6 kg
Print Speed	Up to 36 ppm (Black) / Up to 36 ppm (Color)