incompatibleFirmware
Enty Type Severity
Service
Aected
Direcon Locaon Descripon
BDL1-3B11, BDL1-3R11 major non–service-
aecng
n/a NEND Incompable Firmware: TYPE = <unit type>
Probable Cause Suggested Correcve Acon
Firmware on the blade is incompable with
the running soware.
1. Upgrade the rmware on the blade by execung
request fw-update shelf-id x force
true overwrite true command.
2. Aer the rmware upgrade on all aected blades is
completed, restart the system by execung
request restartSystem level cold
command.
incompatibleHardware
Enty Type Severity
Service
Aected
Direcon Locaon Descripon
BDL1-3R11 crical service-
aecng
n/a NEND Incompable Hardware: TYPE = <unit type>
Probable Cause Suggested Correcve Acon
An operaon is performed on a blade that
its hardware version (issue number) does
not support.
Replace the blade with a new blade that its hardware
version (issue number) is compable with the operaon.
ipNotReachable
Enty Type Severity
Service
Aected
Direcon Locaon Descripon
COM warning non–service-
aecng
n/a NEND The IP address, specied in a ping request,
is not reachable.
Probable Cause Suggested Correcve Acon
The IP address is not reachable. Correct the TCP/IP connecvity problem, and repeat the
ping request.
System Maintenance
Trouble Clearing
315
Release 19.1.1 · Issue 1.1, May 2021
Fujitsu and Fujitsu Customer Use Only