Diagnostic information 2-33
7462
238.04 Sensor (duplex
double-feed) static
jam
Source = External
duplex
Media remains on the sensor
(duplex double-feed) during the
warm up sequence.
1. Remove all media present
in media path.
2. Replace the external
duplex assembly if problem
remains.
238.05 Sensor (duplex input)
static jam
Sensor (double-feed)
static jam
Source = External
duplex
Media remains on the sensor
(duplex input) and the sensor
(double-feed) during the warm
up sequence.
1. Remove all media present in
media path.
2. Go to sensor (duplex input)
static jam service check.
See “Sensor (duplex input)
lingering jam service check.”
on page 2-140.
238.06 Sensor (duplex exit)
static jam
Sensor (double-feed)
static jam
Source = External
duplex
Media remains on the sensor
(duplex exit) and the sensor
(double-feed) during the warm
up sequence.
1. Remove all media present
in media path.
2. Go to sensor (duplex exit)
service check. See
“Sensor (duplex exit)
service check (external
duplex only)” on
page 2-110.
3. Replace the external
duplex assembly if problem
remains.
238.07 Sensor (duplex input)
static jam
Sensor (double-feed)
static jam
Sensor (duplex exit)
Source = External
duplex
Media remains on the sensor
(duplex input), sensor (double-
feed) and the sensor (duplex
exit) during the warm up
sequence.
Go to sensor (duplex input)
static jam service check.
See “Sensor (duplex input)
lingering jam service check.”
on page 2-140.
239.00 Mechanical feed error
or timing error.
Source = External
duplex
Mechanical feed error or timing
error.
1. Remove all media present
in media path.
2. Check sensor (duplex
input) for proper operation.
See “Sensor (duplex
input) service check” on
page 2-109.
3. Check sensor (duplex exit)
for proper operation. See
“Sensor (duplex exit)
service check (external
duplex only)” on
page 2-110.
4. Replace the external
duplex assembly if problem
remains.
Error
code or
message
Error contents Description/Action Possible repair actions
To Next Page
Loading...
Need help?
General
