2-36 Service Manual
7462
239.07 Select output device
error.
Source = External
duplex
Mechanical feed error or timing
error.
1. Remove all media present
in media path.
2. Check media for proper
installation.
3. Check for obstructions in
media path.
4. Ensure the external duplex
assembly is properly
installed.
5. Ensure the rear door of the
external duplex is fully
closed.
6. Check all connections on
the external duplex
assembly.
7. Replace the external
duplex assembly if problem
remains.
239.08 Input source ready
error.
Source = External
duplex
Mechanical feed error or timing
error.
1. Remove all media present
in media path.
2. Check media for proper
installation.
3. Check for obstructions in
media path.
4. Ensure the external duplex
assembly is properly
installed.
5. Ensure the rear door of the
external duplex is fully
closed.
6. Check all connections on
the external duplex
assembly.
7. Replace the external
duplex assembly if problem
remains.
239.11 Sensor (input) late
jam from duplex
Source = External
duplex
Media is late reaching the
sensor (input) within the
specified time during the
second side printing using the
external duplex.
Go to sensor (input) late jam
service check.
See “Sensor (input) late jam
service check.” on
page 2-128.
241.00 Media tray 1 area jam
Source = Tray 1
The media is jammed in the
media tray 1 area.
1. Remove all media present
in media path.
2. Check media for proper
installation.
3. Check for obstructions in
media path.
Error
code or
message
Error contents Description/Action Possible repair actions