Ricoh SAVIN D0AP - Page 16

D0AP/D0C4/D0C5/D0C6/M0BQ/M0D1 x SM
5.10.3 IMPORTING DEVICE INFORMATION ........................................................... 5-55
5.10.4 POSSIBLE SOLUTIONS FOR IMPORT/EXPORT PROBLEMS ..................... 5-55
5.11 ADDRESS BOOK EXPORT/IMPORT ...................................................................... 5-58
5.11.1 EXPORT ....................................................................................................... 5-58
5.11.2 IMPORT ........................................................................................................ 5-58
5.11.3 SPECIFICATION ........................................................................................... 5-59
5.12 CAPTURING THE DEBUG LOGS ..................................................................... 5-60
5.12.1 OVERVIEW ................................................................................................... 5-60
Security of the Operation Log ............................................................................ 5-61
Storing the Device Logs on an SD Card ............................................................ 5-61
5.12.2 RETRIEVING THE DEBUG LOGS ................................................................ 5-62
Procedure for Retrieving the Debug Log with SD Card ...................................... 5-62
Procedure for Retrieving the Debug Log via Web Image Monitor ....................... 5-65
Log File List ....................................................................................................... 5-66
5.13 AUTOMATIC BACKUP/RESTORE FOR APPLICATION AND SETTINGS OF SOP5-68
5.13.1 OVERVIEW ................................................................................................... 5-68
5.13.2 AUTOMATIC BACKUP .................................................................................. 5-68
5.13.3 RESTORE ..................................................................................................... 5-69
6. TROUBLESHOOTING ....................................................................6-1
6.1 SELF-DIAGNOSTIC MODE ....................................................................................... 6-1
6.1.1 SELF-DIAGNOSTIC MODE AT POWER ON ................................................... 6-1
6.1.2 SC LOGGING .................................................................................................. 6-1
6.1.3 SC AUTOMATIC REBOOT .............................................................................. 6-1
6.1.4 SC MANUAL REBOOT .................................................................................... 6-4
6.2 SERVICE CALL ......................................................................................................... 6-5
6.2.1 SERVICE CALL CONDITIONS ........................................................................ 6-5
6.2.2 SC100 (SCANNING) ....................................................................................... 6-6
6.2.3 SC200 (LED OPTICS) ................................................................................... 6-13
6.2.4 SC300 (IMAGE PROCESSING) .................................................................... 6-14
6.2.5 SC400 (IMAGE PROCESSING) .................................................................... 6-16
6.2.6 SC500 (PAPER FEED AND FUSING)............................................................ 6-19
6.2.7 SC600 (DEVICE COMMUNICATION) ............................................................ 6-32
6.2.8 SC700 (PERIPHERALS) ............................................................................... 6-44
6.2.9 SC800 (CONTROLLER) ................................................................................ 6-45
6.2.10 SC900 (OTHERS) ......................................................................................... 6-61
6.3 JAM DETECTION .................................................................................................... 6-75
6.3.1 JAM DISPLAYS ............................................................................................. 6-75
6.3.2 JAM HISTORY .............................................................................................. 6-75
Jam Codes and Position Codes ......................................................................... 6-76