Error Codes
SM 29 D0C5/D0C6/D0C4/D0AP FAX UNIT
(D0C5/D0C6
/D0C4/D0AP)
Code Meaning Suggested Cause/Action
14-14 Security Locked File Error
• Update the software because of the defective
software.
14-15 Mail Data Error
• The transmitting a mail is interrupted via DCS
due to the incorrect data.
• Update the software because of the defective
software.
14-16 Maximum Division Number Error
• When a mail is divided for the mail
transmission and the division number of a
mail are more than the specified number, the
mail transmission is interrupted.
• Update the software because of the defective
software.
14-17 Incorrect Ticket
• Update the software because of the defective
software.
14-18 Access to MCS File Error
• The access to MCS file is denied due to the
no permission of access.
• Update the software because of the defective
software.
14-20 SMTP Authentication Error
• Make sure that the administrator’s e-mail
address is the same as the SMTP
authentication address or POP before SMTP
address.
14-21 Transmission error of S/MIME
• Register the correct user certificate and
device certificate.
14-30 MCS File Creation Failed Failed to create the MCS file because:
• The number of files created with other
applications on the Document Server has
exceeded the limit.
• HDD is full or not operating correctly.
• Software error.
14-31 UFS File Creation Failed UFS file could not be created:
• Not enough space in UFS area to handle
both Scan-to-Email and IFAX transmission.
• HDD full or not operating correctly.
• Software error.
14-32 Cancelled the Mail Due to Error
Detected by NFAX
• Error detected with NFAX and send was
cancelled due to a software error.
14-33 No Mail Address For the Machine
• Neither the mail address of the machine nor
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