Error Codes
SM 27 D0C5/D0C6/D0C4/D0AP FAX UNIT
(D0C5/D0C6
/D0C4/D0AP)
Code Meaning Suggested Cause/Action
14-02 No Service by SMTP Service (421)
• SMTP server operating incorrectly, or the
destination for direct SMTP sending is not
correct.
• Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
• Contact the system administrator for direct
SMTP sending and check the sending
destination.
14-03 Access to SMTP Server Denied
(450)
• Failed to access the SMTP server because
the access is denied.
• SMTP server operating incorrectly. Contact
the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
correct.
• Folder send destination is incorrect. Contact
the system administrator to determine that
the SMTP server settings and path to the
server are correct.
• Device settings incorrect. Confirm that the
user name and password settings are
correct.
• Direct SMTP destination incorrect. Contact
the system administrator to determine if there
is a problem at the destination at that the
settings at the destination are correct.
14-04 Access to SMTP Server Denied
(550)
• SMTP server operating incorrectly
• Direct SMTP sending not operating correctly
14-05 SMTP Server HDD Full (452)
• Failed to access the SMTP server because
the HDD on the server is full.
• Insufficient free space on the HDD of the
SMTP server. Contact the system
administrator and check the amount of space
remaining on the SMTP server HDD.
• Insufficient free space on the HDD where the
destination folder is located. Contact the
system administrator and check the amount
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