GE HEALTHCARE
DIRECTION 2307224-100, REVISION 6DISCOVERY LS SYSTEM SERVICE MANUAL
Page 314 Chapter 12 - Troubleshooting
CT host shutting down
automatically after bringing
up the CT application.
1.Incompatability between
CT software to CT firmware.
2. Failure of one or more
electronic boards.
Stop launching of CT application (there is the
message before starting the application that gives
the possibility not to run the application).
Open a winterm and look at the file /usr/var/adm/
SYSLOG.
If CUP error displays at the end of the file ‘CUP
error’ that indicates a SW/FW mismatch or an
electronic board failure.
CT images do not get
transferred to the PET even
though Auto-Transfer to
petows is set.
1. Network failure.
2. DICOM server is down.
3. petows is not defined on
CT system.
4. DICOM definition is
wrong.
1. ping petows
2. Open: /etc/hosts file on the CT system, and
confirm it contains the following line:
192.9.220.31 petows
3. Follow the installation instructions to correctly
define DICOM. Set DICOM port to 4050 and AE
to PET host name (lower case).
Cannot transfer CT images
to Xeleris.
1. Network failure
2. DICOM server is down.
3. Xeleris is not defined on
CT system.
4. DICOM definition is
wrong.
Follow the installation instructions to correctly
define DICOM.
Set DICOM port to 104 and AE to Xeleris host
name (upper case).
For example: If Xeleris host name is EWS, then
AE should be EWS.
Cannot transfer PET images
to Xeleris.
1. Network failure.
2. DICOM server is down.
3. Xeleris is not defined on
CT system.
4. DICOM definition is
wrong.
Follow the installation instructions to correctly
define DICOM.
Set DICOM port to 104 and AE to Xeleris host
name (upper case).
For example: If Xeleris host name is "EWS", then
AE should be EWS.
Patient ID on the PET is
different than patient ID on
the CT.
1. Patient ID on the CT was
set to more than 12
characters and was
truncated to 12 characters
on the PET.
2. CT Patient ID already
exist in the PET database,
and was replaced by
<patientID>_x, for x =
1,2,3…
No recovery needed. All data (CT and PET) will
be stored in the same exam under the new PET
patient.
Prospective recon does not
start. A message displays on
the Acquisition screen:
"Unable to connect to prm
service, see error log."
prm server is not running. 1. Open xterm window and login as root.
2. Type: /etc/rc3.d/S60pet stop.
3. Type: /etc/rc3.d/S60pet start.
CTAC processing is not
performed.
ctac server is not running. 1. Open xterm window and login as root.
2. Type: /etc/rc3.d/S60pet stop.
3. Type: /etc/rc3.d/S60pet start.
Problem Likely Cause Suggested Action
To Next Page
Loading...
