Intel D50DNP Series - Appendix A. Getting Help

Intel® Server D50DNP Family Integration and Service Guide
193
Appendix A. Getting Help
Available Intel support options with your Intel Server System:
1. 24x7 support through Intel’s support webpage at
https://www.intel.com/content/www/us/en/support/products/1201/server-products.html
Information available at the support site includes:
• Latest BIOS, firmware, drivers, and utilities
• Product documentation, setup, and service guides
• Full product specifications, technical advisories, and errata
• Compatibility documentation for memory, hardware add-in cards, and operating systems
• Server and chassis accessory parts list for ordering upgrades or spare parts
• A searchable knowledge base to search for product information throughout the support site
Quick Links:
2. If a solution cannot be found at Intel’s support site, submit a service request via Intel’s online service
center at https://supporttickets.intel.com/servicecenter?lang=en-US
. In addition, you can also view
previous support requests. (Login required to access previous support requests).
3. Contact an Intel support representative using one of the support phone numbers available at
https://www.intel.com/content/www/us/en/support/contact-support.html
(charges may apply).
Intel also offers Partner Alliance Program members around-the-clock 24x7 technical phone support on Intel
server boards, server chassis, server RAID controller cards, and Intel® Server Management at
https://www.intel.com/content/www/us/en/partner-alliance/overview.html.
Note: The 24x7 support number is available after logging in to the Intel Partner Alliance website.
Warranty Information
To obtain warranty information, visit http://www.intel.com/p/en_US/support/warranty
.
Use the following links for
support on Intel Server
Boards and Server
Systems
Download Center
http://www.intel.com/support/d
ownloadserversw
BIOS Support Page
http://www.intel.com/support/serv
erbios
Troubleshooting Boot Issue
http://www.intel.com/support/ts
boot
Use the following links for
support on Intel® Data
Center Block (DCB)
Integrated Systems*
* Intel DCB comes pre-
populated with
processors, memory,
storage, and peripherals
based on how it was
ordered through the Intel
Configure to Order tool.
Download Center
http://www.intel.com/support/d
ownloaddcbsw
Technical Support Documents
http://www.intel.com/support/dcb
Warranty and Support Info
http://www.intel.com/support/d
cbwarranty