Diagnostic Information 2-1
4023-001
2. Diagnostic Information
Start
CAUTION: Turn off and unplug the printer and any attached
equipment before you connect or disconnect any cable or electronic
board or assembly for personal safety and to prevent damage to the
printer. Use the handholds on the side of the printer. Make sure your
fingers are not under the printer when you lift or set the printer down.
Warning: Ensure that the horizontal transport unit is firmly
supported or removed before attempting to clear a paper jam
that requires movement of the finisher or mailbox from the
main printer. Failure to adhere will result in damage to the
finisher or mailbox mounting brackets.
Use the service error code, user status message, user error
message, symptom table, service checks, and diagnostic aids in this
chapter to determine the corrective action necessary to repair a
malfunctioning printer.
Service error codes are indicated by a three-digit error code. If a
service error code is displayed, go to the “Service Error Codes” on
page 2-2.
User status messages provide information on the current status of
the printer. Ready is displayed on the first line of the display unless
Power Saver is invoked, and then Power Saver is displayed. If a
user status message is displayed, go to the “Operator Messages” on
page 2-7.
User error messages are indicated by a two or three digit error code
that provides the user with information that explains a problem with a
print cartridge, paper jam, option, port, and so on. If a user error
message is displayed, go to the “Operator Messages” on page 2-7.
If the printer fails to operate correctly, disconnect any option and try
to power on again. If the printer works correctly, go to the option that
fails.
To Next Page
Loading...
