2-2 Service Manual
4023-001
If a service error code appears while you are working on the
machine, go to the “Service Error Codes” on page 2-2 and take the
indicated action for that error.
Service Error Codes
Service Error Codes are generally non-recoverable except in an
intermittent condition when you can POR the printer to temporarily
recover from the error condition. Whenever replacing a fuser/fuser
mmkit or transfer roll/transfer mmkit, you must reset the
maintenance counter. See “Resetting Maintenance Counters” on
page 4-12.
Error Code Action
900 RIP Software Replace the RIP controller board.
906 Controller-
Engine Link
Driver Error
These errors indicate an unrecoverable engine software
error. Replace the printer main engine board (PWB-A).
920 Fuser Error Indicates the fuser is below temperature when printing.
Go to the
“Fuser (Temperature Low) Service Check
(920/922)” on page 2-35.
921 Fuser Past
Maint
Indicates the fuser is below temperature when printing
and that the fuser life has been exceeded. Have
customer order new fuser maintenance kit.
922 Fuser Error Fuser failed to reach standby temperature. Go to the
“Fuser (Temperature Low) Service Check (920/
922)” on page 2-35.
923 Fuser Error Fuser is too hot during printing or when printer is idle. Go
to the
“Fuser (Abnormal Temperature) Service
Check (923)” on page 2-34.
924 Fuser Past
Maint
Fuser failed to reach standby temperature and the fuser
life has been exceeded. Have customer order new fuser
maintenance kit.
925 Fuser Past
Maint
Indicates the fuser is too hot during printing or when
printer is idle and that the fuser life has been exceeded.
Have customer order new fuser maintenance kit.
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