12.4 Support and Service Assistance
In case your Network Master needs support or service, follow the instructions
given in the sub-sections below.
12.4.1 Before you obtain assistance
To ensure fast help the Anritsu representative or the Anritsu Customer
Services need detailed information about the Network Master and the
problems concerning the Network Master. The minimum information
required is listed below:
A file containing the system information. The file can be generated using
the icon in the instrument toolbar.
Possible error code displayed on the touch screen, or any other error
indications
A detailed description of the problem and how it occurred. Please make
the description as detailed as possible, e.g. by drawing an illustration
and/or saving relevant screen captures.
12.4.2 Obtaining Support or Service Assistance
In the event that this equipment malfunctions, contact an Anritsu Service
and Sales office. Contact information is available in a separate file on the
DVD version.
12.5 Transporting and Disposal
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