Version 6.2  353  February 2011 
SIP User's Manual   3. Web-Based Management 
 
Counter  Description 
Number of Failed Calls 
due to No Resources 
Indicates the number of calls that failed due to unavailable resources or 
a device lock. The counter is incremented as a result of one of the 
following release reasons: 
  GWAPP_RESOURCE_UNAVAILABLE_UNSPECIFIED 
  RELEASE_BECAUSE_GW_LOCKED 
Number of Failed Calls 
due to Other Failures 
This counter is incremented as a result of calls that failed due to reasons 
not covered by the other counters. 
Average Call Duration 
(ACD) [sec] 
The average call duration (ACD) in seconds of established calls. The 
ACD value is refreshed every 15 minutes and therefore, this value 
reflects the average duration of all established calls made within a 15 
minute period. 
Attempted Fax Calls 
Counter 
Indicates the number of attempted fax calls. 
Successful Fax Calls 
Counter 
Indicates the number of successful fax calls. 
 
 
3.5.2.4  Viewing SAS/SBC Registered Users 
The 'SAS/SBC Registered Users' page displays a list of registered SAS/SBC users 
recorded in the device's database. 
¾  To view the registered users: 
  Open the 'SAS/SBC Registered Users' page (Status & Diagnostics tab > VoIP 
Status menu > SAS/SBC Registered Users). 
Figure  3-308: SAS/SBC Registered Users Page 
 
Table  3-44: SAS/SBC Registered Users Parameters 
Column Name  Description 
Address of 
Record 
An address-of-record (AOR) is a SIP or SIPS URI that points to a domain with 
a location service that can map the URI to another URI (Contact) where the 
user might be available. 
Contact 
SIP URI that can be used to contact that specific instance of the User Agent for 
subsequent requests.