Version 6.2 359 February 2011
SIP User's Manual 3. Web-Based Management
¾ To run Internet connectivity tests:
1. Click the WAN Status item (Status & Diagnostics tab > Data Status menu > WAN
Status), and then click the Have Internet Connection problems? Click here link;
the following page appears:
Figure 3-313: Running Internet Connectivity Diagnostics Tests
2. Click the Run button. While testing is in progress, you may abort the diagnostics
process by clicking the Abort button.
3. Should a failure message appear, click Repair to initiate the Diagnostics Wizard
procedure. The device performs the following consecutive diagnostic tests:
a. Test Ethernet Link - tests the physical integrity of the WAN connection (e.g.,
Ethernet cable is plugged).
b. Analyze Internet Connection Type - checks whether the Internet connection
type is correctly configured (if not, change the connection type, e.g., to 'Automatic
IP Address Ethernet Connection').
c. Setup Internet Connection - performed if your Internet connection requires login
details provided by your ISP, e.g. when using PPPoE (if the test fails, re-enter the
login user name and password).
d. Test Service Provider Connection - tests the connectivity to your ISP.
e. Test Internet Connection - tests the connectivity to the Internet.
4. When the Diagnostics Wizard completes all the tests, it provides a summary of all the
above test results:
5. Click Finish to end the Wizard Diagnostics.
3.5.3.2 Viewing Network Connection Statistics
The 'Network Connections' page displays a table summarizing the monitored connection
data. The device constantly monitors traffic within the local network and between the local
network and the Internet. You can view statistical information about data received from and
transmitted to the Internet (WAN) and to computers in the local network (LAN).
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