FAQ
Manual m600 basic 2.6_01 181
18
FAQ/
printing
18 FAQ
18.1 Printing
Fault Cause Solution
The label is not
printed.
The label is empty, i.e. there are
no printable objects (such as text,
time, date, counter or barcode
fields) in the label.
Open, load and start a label with
print data in it.
The label was not loaded. The label must be loaded before
printing.
The status of the m600 basic is
not on OK, i.e. the START key was
not pressed or the STOP key has
been inadvertently pressed.
In order to start printing the
START key has to be pressed.
A shaft encoder is being used but
is not activated in the system set-
tings.
Activate the shaft encoder in the
system settings.
A shaft encoder is being used but
it is activated in the system set-
tings of the shaft encoder.
Deactivate the shaft encoder in
the system settings and set the
constant printing speed.
The DO (Dark On) setting has
been applied on the Keyence pho-
toelectric cell.
Switch the setting on the photoe-
lectric cell to the standard setting
LO (Light On).
The photoelectric cell has been
connected to a print head that has
not been parameterized in the
system settings.
Connect the photoelectric cell to a
print head that has been parame-
terized in the system settings.
The photoelectric cell has been
connected to a print head that has
not been parameterized in the
system settings.
Parameterize the print head to
which the photoelectric cell has
been connected in the system set-
tings.
The photoelectric cell fails to de-
tect the print material because
the range (shaft encoder setting)
is not large enough or the print
material is too far away (and is
not detected as a result).
Turn the setting screw on the pho-
toelectric cell in the + direction
until the LED on the photoelectric
cell shines green or move the
print material closer to the optical
fiber on the photoelectric cell.
The sensitivity of the photoelec-
tric cell has been incorrectly set.
Please make sure that the photo-
electric cell is correctly set. Please
observe the specifications in the
manual.
The photoelectric cell is faulty. Replace the photoelectric cell with
a new one that works.
The photoelectric cell is not con-
nected to the print head or is not
connected to it properly.
Connect the photoelectric cell cor-
rectly to the print head (see man-
ual).
The optical fiber may be soiled
and has to be cleaned.
Please clean the optical fiber with
a damp cloth.
One of the optical fibers may be
damaged or broken.
Please replace the optical fiber
with a new one that works.
The optical fiber is not inserted
deeply enough.
Insert the optical fiber into the
relevant holes as far as the stop
and secure with the lever.