FAQ
184 Manual m600 basic 2.6_01
18
FAQ/
label
Print gap
between the print
heads (only
applies to 2-head
systems)
The nozzle rows are not aligned at
exactly 90° to the print direction.
Align the print heads exactly. The
nozzle rows must be aligned at
exactly 90° to the print direction.
Use the installation aid during in-
stallation.
Overlapping
between the print
heads (only
applies to 2-head
systems)
The nozzle rows are not aligned at
exactly 90° to the print direction.
Align the print heads exactly. The
nozzle rows must be aligned at
exactly 90° to the print direction.
Use the installation aid during in-
stallation.
Fields are printed
overlapping
The fields in the label to be print-
ed are not correctly positioned.
Position the fields so that there is
no overlapping. Select the field
via the menu button "Back" and
edit label.
The print is too
light
The print resolution used (DPI) is
too low.
Increase the resolution (DPI) for
this label. Please observe the
specifications in the m600 basic
manual, see Chapter 7.5.2, when
you do so.
Only one nozzle row is being
used.
Select both nozzle rows for this la-
bel in the settings.
Ink does not dry
fast enough on
the print material
The print resolution used (DPI) is
too high.
Reduce the resolution (DPI) for
this label.
Both nozzle rows are being used. Select one nozzle row for this la-
bel in the settings.
18.2 Label
Fault Cause Solution
Fault Cause Solution
The label cannot
be opened
The label is not compatible with
this Firmware version.
The label must be newly created
for this Firmware version.
After switching
on the m600
basic, no label
appears and the
error message
"Wrong label
version" appears.
The label is invalid; recently, no
label has been loaded.
Create an new label on the m600
basic and subsequently delete the
incorrect label. Load an existing
or recently created label.
The opened label
cannot be edited.
You are logged in as user who is
not authorized to change labels.
Log in as user having the
appropriate rights. Please also
observe the specifications in
Chapter 6.1.5 and Chapter 11.
The opened label
cannot be saved.
You are logged in as user who is
not authorized to save labels.
Log in as user having the
appropriate rights. Please also
observe the specifications in
Chapter 6.1.5 and Chapter 11.
After a certain
number of prints
the m600 basic
automatically
switches to
STOP.
A counter field is printed in which
the counter end value is prede-
fined and the m600 basic witches
to STOP mode when this value is
reached.
Change the specifications for the
label.
A limited print run has been spec-
ified in the label settings.
Change the specifications for the
label.
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