FAQ
Manual m600 basic 2.6_01 183
18
Shadow print The measuring wheel of the shaft
encoder does not run parallel to
the belt. This results in excessive
slippage and a false speed signal.
Set the direction of running of the
measuring wheel to be parallel to
the belt.
Prints are made without the shaft
encoder. The product speed set in
the system settings is different to
the actual product speed.
Please check the actual product
speed and adjust accordingly.
Stretched or
compressed print
image
The pulse count per meter is in-
correct.
Adjust the pulse count per meter.
The shaft encoder measuring
wheel measures the speed on a
curve (e.g. guide roller).
Mount the measuring wheel on a
flat surface as far as possible.
Prints are made without the shaft
encoder. The fixed product speed
set in the system settings is either
too fast (compressed) or too slow
(stretched).
Set the exact speed in the system
settings menu.
The resolution setting referring to
the speed is too high.
Reduce the resolution or the
delivery rate!
The print image is
printed upside
down
The position setting has been
incorrectly set in the plant
settings for the appropriate print
head.
Check the plant settings for the
print head in question and, if
applicable, change them! Please
also observe the specifications in
Chapter 6.2.4.
The print image is
back-to-front
The "mirrored" setting has been
incorrectly set in the plant
settings for the appropriate print
head.
Check the plant settings of the
print head in question and, if
applicable, change them! Please
also observe the specifications in
Chapter 6.2.4.
The print position
is incorrect
The sensor distance is incorrect. Measure the actual values and
adjust the setting. Please also
observe the specifications in
Chapter 6.2.4 and Chapter
6.2.4.1.
The "Distance before" value in the
label settings is incorrect.
Measure the actual values and
adjust the setting. Please also
observe the specifications in
Chapter 7.5.
The product does not pass the
sensor on the belt with a uniform
alignment. The misalignment of
the product causes the print to
trigger too early or too late.
Ensure that the products are bet-
ter aligned while being conveyed.
Fit or readjust guide rails if neces-
sary.
Print in block
form or "cubic
graphics"
The products are conveyed at too
fast a speed for the set resolution
(DPI).
Please adjust the value for the
"Resolution (DPI)" accordingly.
Please also observe the
appropriate specifications in
Chapter 7.5.2.
White stripes in
the print image
Some of the nozzles in the car-
tridge may be clogged and re-
quire cleaning.
Please remove the cartridge and
clean the nozzles. It is recom-
mended that you use a microfiber
cloth to clean them. For optimum
cleaning results, dampen the
cloth slightly with distilled water.
Some of the nozzles in the car-
tridge may be faulty as a result of
mechanical damage.
Replace the cartridge with a new
one. Please do not forget to reset
the ink level in the "Change car-
tridge" menu to 100 %.
Fault Cause Solution
To Next Page
Loading...
