1022 Matrix ETERNITY NE System Manual
How to configure
To be able to use Raid, extension users must have this feature enabled in their “Class of Service (CoS)”. See
“Basic Settings” for instructions on configuring the different Extension types: SLT, SIP.
By default, beep is played as a warning to the extension being raided.
If required, you may disable the beep played during Raid, by clearing the Play Beep when Raid/Call Taping/
Conversation Recording starts check box in the System Parameters. See “System Parameters” for instructions.
How to use
For Extended IP Phone Users
When dialed extension is busy
• Press DSS Key assigned to Raid.
OR
• Dial 5 on Busy Tone.
For SLT Users
When dialed extension is busy
• Dial 5 on Busy Tone.