Matrix ETERNITY NE System Manual 897
Follow Me
Using this feature, you can make your calls follow you wherever you go. You can receive your calls on another
extension, whenever you want.
How it works
• A’s extension number is 201.
• B’s extension number is 203.
• A is currently at B’s extension.
• A wants to receive calls from extension 201 on extension 203.
• A sets Follow Me on extension 203.
• All calls landing on A’s extension 201 will be forwarded to extension 203.
• When A returns to extension 201, A cancels Follow Me.
• The extensions dial tone changes to feature tone if its calls are forwarded.
• Multiple users can use ‘Follow Me’ from the same extension.
• Follow Me can be overwritten. Extension A sets Follow Me on extension B. After a period of time; goes
to extension C. A can receive calls on extension C by setting Follow Me on extension C. Follow Me set
by A on extension B will be canceled.
• Follow Me cannot be chained. If extension A sets Follow Me to extension B. And extension B sets
Follow Me on extension C, calls for A will land on B only and calls for B will land on C only.
• DND is given priority over Call Follow Me feature.
Also see “Do Not Disturb (DND)” and “Call Forward”.
How to configure
To be able to use Follow Me, extension users must have Call Forward feature enabled in their “Class of Service
(CoS)” for the Day and Night/Break time, as required. See “SLT Extensions” and “SIP Extensions” under “Basic
Settings” for instructions.
How to use
For Extended IP Phone Users
To set Follow Me from another extension
• Press Forward key of the other extension.
OR
Dial 135
• Enter your extension number.
• Enter your user password.
To cancel Follow Me from your extension
• Press Forward key of your extension phone.
• Select ‘Cancel’
OR
Dial 130
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