Matrix Telecom ETERNITY NE - Flashing on Trunks (Continued Dialing)

896 Matrix ETERNITY NE System Manual
Flashing on Trunks (Continued Dialing)
Public exchanges support features like call waiting, call forward, etc. To be able to use these features, users need
to dial certain codes during speech.
When a System is connected between the user and the central office, the codes for dialing the features of the
central office may clash with the codes for accessing the features of the system, making it difficult for users to
access the features of the central office while in speech.
To overcome this, SARVAM UCS supports Flashing on Trunks (Continued Dialing), which informs the system
about the codes dialed for the features of the central office on trunks by extension users.
How to configure
To be able to use this feature, Continued Dialing must be allowed to the extension in its “Class of Service (CoS)”.
For instructions see “SLT Extensions” and “SIP Extensions” under Basic Settings.
How to use
For Extended IP Phone Users
While in speech on trunk
• Press ‘Transfer’ Key, dial * and the Desired Service Provider Code.
Or
• Press DSS Key assigned to Flashing on Trunks (if configured).
• Dial the Desired Service Provider Code.
For SLT Users
While in speech on trunk
• Press ‘Flash’.
•Dial *
• Dial the Desired Service Provider Code.
Example:
To use Call Waiting facility of service provider from a SLT extension, follow the steps given below:
1 Dial Flash-*. This informs the system to pass following code.
2 Dial Flash-1. Speech with second call.
3 Dial Flash-*. This informs the system to pass following code.
4 Dial Flash-1. Speech with first call.
5 Dial Flash-*. This informs the system to pass following code.
6 Dial Flash-1. Speech with second call.