Matrix ETERNITY NE System Manual 927
Last Caller Recall
SARVAM UCS offers a facility—Last Caller Recall— to trace the extension that last made the call to your
extension.
How it works
• A’s extension number is 201.
• A wants to know who made the last call to extension 201.
• A dials Last Caller Recall feature access code (Default:1092).
• The extension that last called 201 rings.
• When the called extension answers, speech is established between A and the called extension user.
On SIP extensions, SARVAM UCS supports Last Caller Recall using text (lcr) as access code, enabling
interoperability with IP Phones of Cisco and Polycom. For a list of IP phones on which this feature has
been tested, see “SARVAM UCS Features tested on IP Phones of different Brands” in the Appendix.
How to use
For Extended IP Phone Users
• Press DSS Key assigned to Last Caller Recall.
OR
• Go OFF-Hook.
• Dial 1092.
The system dials out the extension number that last called your extension.
For SLT Users
• Lift Handset.
• Dial 1092.
The system dials out the extension number that last called your extension.
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